Terms and Conditions

Last updated: 3 October 2026
Welcome to NJFREESHOP. These Terms and Conditions explain the rules for using our website and purchasing products from sellers on our marketplace. By using this website, creating an account, becoming a seller, or placing an order, you agree to these Terms and Conditions.

  1. About NJFREESHOP
    NJFREESHOP is a Nigerian online marketplace that connects customers with independent sellers offering physical products.
    Sellers are responsible for listing and supplying their products, while NJFREESHOP provides the marketplace platform through which customers can discover products, place orders and make payments.
  2. Customers
    Customers must provide accurate information when creating an account and placing an order.
    Customers are responsible for reviewing product descriptions, prices, available options and other relevant information before completing a purchase.
    Customers must not use NJFREESHOP for fraudulent, unlawful or abusive activities.
  3. Sellers
    Sellers must provide accurate information when registering on NJFREESHOP.
    Sellers are responsible for ensuring that their products are accurately described, appropriately priced and legally permitted to be sold.
    Sellers must fulfil customer orders properly and within the applicable delivery period.
    Sellers must not list counterfeit, stolen, illegal, dangerous or prohibited products.
    NJFREESHOP may remove products, suspend listings or restrict seller accounts where there is a violation of these Terms or applicable laws.
  4. Products and Prices
    Product information, images, specifications and prices are provided by sellers.
    NJFREESHOP may review or remove listings that violate marketplace rules.
    Prices may change from time to time. A price change will not affect an order that has already been successfully paid for, except where required by law or where an obvious pricing error has occurred.
  5. Orders and Payments
    Customers must provide accurate information when placing an order.
    An order is considered successfully placed after the payment process has been successfully completed and the order has been confirmed.
    Available payment methods will be displayed during checkout.
    Customers should not make additional payments directly to sellers unless NJFREESHOP specifically instructs them to do so.
  6. Delivery
    Products purchased through NJFREESHOP are physical products supplied by individual sellers.
    Delivery arrangements, delivery times and delivery charges may vary depending on the seller, product and customer’s location.
    Sellers are responsible for properly packaging and dispatching products.
    Customers are responsible for providing accurate delivery information.
    Delivery delays caused by circumstances beyond the reasonable control of NJFREESHOP or the seller may occur.
  7. Returns and Refunds
    Returns and refunds are handled according to the NJFREESHOP Refund Policy.
    Customers should inspect their products after delivery and report damaged, defective, incorrect or incomplete orders as soon as possible.
    Customers may be required to provide photographs, videos, order details or other information when submitting a return or refund request.
  8. Seller Responsibility
    Sellers are responsible for the products they list and sell on NJFREESHOP.
    Where a seller fails to properly fulfil an order or supplies an incorrect, defective, damaged or incomplete product, the seller may be required to provide an appropriate resolution in accordance with the NJFREESHOP Refund Policy.
  9. Prohibited Activities
    Users must not:
    Use NJFREESHOP for fraudulent or unlawful activities.
    Provide false or misleading information.
    Attempt to interfere with the operation or security of the website.
    Create accounts for abusive or fraudulent purposes.
    List or sell prohibited, illegal, counterfeit or stolen products.
    Attempt to obtain products or services through fraudulent payment methods.
    Harass, threaten or abuse other users, sellers or NJFREESHOP staff.
  10. Account Suspension or Termination
    NJFREESHOP may suspend, restrict or terminate an account where there is reasonable evidence of fraud, abuse, unlawful activity or violation of these Terms and Conditions.
    A seller’s access may also be restricted if the seller repeatedly fails to fulfil orders or violates marketplace requirements.
  11. Intellectual Property
    The NJFREESHOP name, branding, website design and other original website materials belong to NJFREESHOP or their respective owners.
    Users may not copy, reproduce, modify or distribute NJFREESHOP website content without appropriate permission.
    Product images, descriptions and other materials supplied by sellers remain the responsibility of the respective sellers.
  12. Limitation of Responsibility
    NJFREESHOP provides the marketplace platform that connects customers and sellers.
    Because products are supplied by independent sellers, NJFREESHOP does not manufacture every product listed on the marketplace.
    NJFREESHOP will take reasonable steps to operate the marketplace and address customer and seller issues, but cannot guarantee that every seller, product or delivery will always meet a customer’s expectations.
  13. Changes to These Terms
    NJFREESHOP may update these Terms and Conditions from time to time as the marketplace develops.
    Updated Terms will be published on this page with a revised “Last updated” date.
  14. Contact Us
    If you have questions about these Terms and Conditions, please contact NJFREESHOP through the contact details provided on our website.
    NJFREESHOP — Your Marketplace for Physical Products.